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E-government in the city and portal of Ventspils is understood as an approach to providing municipal services based on utilisation of information technology resources, simultaneously ensuring improvement of quality and effectiveness of services, as well as increasing participation of the community in the local government activities.
At present the City Council of Ventspils is developing a project of optimisation and electronisation of municipal services, envisaging a sufficiently detailed analysis of the most essential business processes and services provided by all municipal enterprises and institutions, in order to prepare the best possible ground for their adjustment to future demands.
However, it does not mean that Ventspils has started total computerisation and informatisation, at the same time neglecting interests of the city's residents and entrepreneurs. On the contrary, the greatest attention in this process is paid to the needs and wishes of the recipients of municipal and public services.
At the moment the e-government chapter of the portal contains the most demanded regulations and other documents available for public access, but part of municipal services will be available in electronic form in the nearest future.
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